Legal
Privacy Policy
Your privacy matters to us. This policy explains how Crusader Manufacturing collects, uses, and protects your personal information.
Last updated: Jun 11, 2026
Legal
Privacy Policy
Your privacy matters to us. This policy explains how Crusader Manufacturing collects, uses, and protects your personal information.
Last updated: Jun 11, 2026
Legal
Privacy Policy
Your privacy matters to us. This policy explains how Crusader Manufacturing collects, uses, and protects your personal information.
Last updated: Jun 11, 2026
At Crusader Manufacturing, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, share, and protect information when you use SHIELD water filtration products, register for warranty coverage, or interact with our services.
At Crusader Manufacturing, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, share, and protect information when you use SHIELD water filtration products, register for warranty coverage, or interact with our services.
At Crusader Manufacturing, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, share, and protect information when you use SHIELD water filtration products, register for warranty coverage, or interact with our services.
By using SHIELD products or services, you agree to the practices described in this policy. If you do not agree, please do not use our products or services.
By using SHIELD products or services, you agree to the practices described in this policy. If you do not agree, please do not use our products or services.
By using SHIELD products or services, you agree to the practices described in this policy. If you do not agree, please do not use our products or services.
Personal Information
Personal Information
When you register a SHIELD product, request service, or contact us, we may collect personal information including your name, address, email address, phone number, and product information.
Dealer Information
Dealer Information
If you are a SHIELD authorized dealer or installer, we collect business information including company name, business address, certifications, and contact details.
SHIELD IQ Usage Data
SHIELD IQ Usage Data
If you use SHIELD IQ connected monitoring, we collect system performance data, filter life information, and usage patterns via Bluetooth connection.
Information We Collect
Information We Collect
Product Support & Service
We use your information to process warranty registrations, coordinate filter replacements, connect you with authorized dealers, and provide technical support.
Communication
We may send you service reminders, filter replacement notifications, product updates, and safety notices related to your SHIELD system.
Product Improvement
Anonymized usage data helps us understand filter performance, identify potential issues, and develop better products.
How We Use Your Information
Data Security
We implement industry-standard security measures including encrypted data transmission, secure servers, and restricted access to personal information.
Third-Party Service Providers
We may send you service reminders, filter replacement notifications, product updates, and safety notices related to your SHIELD system.
Product Improvement
Anonymized usage data helps us understand filter performance, identify potential issues, and develop better products.
How We Protect Your Information
Access & Correction
You have the right to access your personal information and request corrections. Contact us at privacy@crusadershield.com.
Data Deletion
You may request deletion of your personal information, subject to legal retention requirements and active warranty obligations.
Opt-Out
You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.
Your Rights
SHIELD products and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Children's Privacy
Product Support & Service
We use your information to process warranty registrations, coordinate filter replacements, connect you with authorized dealers, and provide technical support.
Communication
We may send you service reminders, filter replacement notifications, product updates, and safety notices related to your SHIELD system.
Product Improvement
Anonymized usage data helps us understand filter performance, identify potential issues, and develop better products.
How We Use Your Information
Data Security
We implement industry-standard security measures including encrypted data transmission, secure servers, and restricted access to personal information.
Third-Party Service Providers
We work with trusted service providers for warranty administration, dealer management, and customer support.
Data Retention
We retain your information for as long as necessary to provide service and comply with legal obligations.
How We Protect Your Infromation
Access & Correction
You have the right to access your personal information and request corrections. Contact us at privacy@crusadershield.com.
Data Deletion
You may request deletion of your personal information, subject to legal retention requirements and active warranty obligations.
Opt-Out
You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.
Your Rights
Children's Privacy
SHIELD products and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
California Privacy Rights (CCPA)
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the CCPA:
To exercise these rights, contact us at privacy@crusadershield.com.
To exercise these rights, contact us at privacy@crusadershield.com.
Right to Know: Request information about the personal date we collect, use, and share.
Right to Delete: Request deletion of your personal information, subject to exceptions.
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
Questions About Your Privacy?
We're here to help. Contact our privacy team with any questions or concerns.
Email Privacy Team
Whole-home water defense. Independently certified. Professionally installed.
Always working.
© 2026 Crusader Manufacturing · All rights reserved
Whole-home water defense. Independently certified. Professionally installed.
Always working.
© 2026 Crusader Manufacturing · All rights reserved
Whole-home water defense. Independently certified. Professionally installed.
Always working.
© 2026 Crusader Manufacturing · All rights reserved